UCaaS Benefits for SMB and enterprise business

3 Key UCaaS Benefits for Small Businesses and Enterprises

Unified communications as a service (UCaaS) solutions are more popular than ever, thanks to the widespread adoption of remote and hybrid work environments. An estimated 66% of U.S. employees work remotely at least some of the time,1 so finding reliable, effective communication and collaboration tools is vital for keeping your teams connected. That’s where UCaaS comes in.

Prior to the pandemic, many small businesses couldn’t afford enterprise-grade unified communications systems. However, the rise of affordable UCaaS solutions and unique pricing plans have made it so that small and large organizations alike can benefit from this useful technology.

In this blog, we explore three ways UCaaS benefits businesses of all sizes – and how the right advisor can help you find the best, most cost-effective solution for your needs.

1. Address Scalability Concerns

Legacy on-premise phone systems aren’t designed to support employees outside of the brick-and-mortar office. Adding additional lines to the infrastructure requires specialized equipment and installation, so connecting new users or branches can be time-consuming and expensive.

With UCaaS, the only requirement businesses need to scale is an internet connection. UCaaS moves telephony services to the cloud, so it’s easy to connect new employees or locations as your organization grows. 

2. Save On Telephony Costs

Whether a business has five users or 50,000, UCaaS solutions can cost less than on-premise phone systems. Since UCaaS requires little to no infrastructure installation costs and ongoing maintenance is handled by the vendor, organizations that switch to UCaaS save an average of $304 per user each year.2 Plus, many UCaaS providers offer unique consumption pricing plans to help businesses save even more depending on your needs.

3. Gain Functionality as Needed

On-premise phone systems lack the capabilities of many modern UCaaS platforms. Gaining new functionality such as web conferencing, instant messaging, and other tools critical for hybrid work often requires implementing multiple applications and systems that employees have to spend time switching between.

UCaaS makes adding new features and functionality simple. Collaboration tools are already built into an all-in-one platform, and integrating new or existing software – including CRM, ERP, SaaS, contact center solutions, and others – is quick and painless.

Navigate the Sea of UCaaS Options With CommQuotes

There’s no denying that UCaaS solutions can help you grow your business. However, finding the right platform for your specific needs can be challenging. The UCaaS marketplace is crowded, and it can be difficult to know which solution will work for your business – and which packs in more bells and whistles than you need to pay for – without in-depth industry expertise.

Nobody knows the UCaaS landscape better than CommQuotes. Thanks to our relationships with a broad range of UCaaS providers, we have the unique ability to uncover the best and most cost-effective options to fit your situation.

Download our guide today to learn more about how UCaaS benefits businesses of all sizes – and how CommQuotes can help you find the right solution to meet your needs at the lowest possible price.

Sources:

  1. https://www.zippia.com/advice/remote-work-statistics/

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