We have officially entered the age of the hybrid workforce as a result of the 2020 pandemic. You may already have a hybrid workforce, or you may be planning to shift to one. Either way, the right IT solutions are critical to making the new hybrid workforce successful. Here’s how to leverage technology to give your hybrid workforce the best shot at navigating this new work environment.
First, Why Are the Right Technologies So Important?
A critical part of making hybrid workforces successful is to avoid a situation where your employees feel isolated. They need the same type of communication and collaboration opportunities they had when everyone was working in the same place.
Communication, Collaboration, and IT solutions that take advantage of the cloud let your employees communicate any time, from anywhere, and using any device. It’s the heart of a hybrid workforce.
Technology Solutions That Make the Hybrid Workforce Work for You
Cloud solutions let your employees communicate and collaborate freely, regardless of where they are. And, the cloud offers cost-cutting possibilities that can help you increase productivity. Here are the solutions for voice, collaboration, and security that will help you support your hybrid workforce:
Cloud Voice
You’ll want to consider cloud voice capabilities. If you’re using an on-site PBX, you may find that it doesn’t provide the flexibility and reliability you need. Cloud voice, or hosted voice over internet protocol (VoIP), gives you more features than your on-premise PBX.
Cloud voice is highly scalable and supports multiple locations easily. Your remote employees will communicate as if they were in the office.
Cloud Collaboration
Many businesses are finding that Microsoft Teams, along with the other apps offered in Microsoft 365, give them the collaboration tools they need for the hybrid workforce. If you use the Microsoft phone system and Direct Routing for Teams, you’ll have a complete collaboration solution. Other powerful collaboration tools in the cloud include Zoom, WebEx, and GoToMeeting – all with unified phone systems, allowing you to centralize your communication stack into one easy to administer and deploy solution.
Network Solutions
The network you use to support remote workers is another critical piece of the puzzle. SD-WAN solutions have transformed the networking world. When your employees are working remotely, you need a network that is known for reliably supporting remote office locations, and SD-WAN is often the network of choice.
Cyber Security
Many businesses quickly discovered the security issues that result from supporting a remote workforce. Cyber security is critical when you have all of your most sensitive data being accessed via a network. Cyber criminals are getting more sophisticated, and the proliferation of remote workforces gives them a big playing field.
Make Informed Choices With CommQuotes
The business technology marketplace is full of hype, an overwhelming number of providers, and an alarming amount of inaccurate information. CommQuotes can help you cut through the noise to make decisions that are the best for your business.
We act as your advocate to identify the right solutions without the sales pitch. We work hard to understand your goals and make unbiased recommendations based on our extensive industry experience. You’ll have the insight you need to make informed decisions on cost-effective technology that will help you reach your goals.
Our white-glove service starts at the beginning of our relationship and continues to give you responsive support and lifecycle management. Call us at 888-978-6837 or send an email to get the best technology to help your business grow.
